Terms & Conditions
By checking the check box on the terms and conditions when you sign up for our plan, you are legally bound by these terms. If you do not agree to these terms and conditions you may not use the service.
You the client (“Client”)
Vayanis Design Ltd trading as Webwiso, the company (“Company”).- Client in need of services; andThe Company has an interest in performing such services to the Client; and
- Parties wishing to set terms and conditions on which such services will be provided to the Client.
- Both parties agree as follows:
Description of services
Signup
The person signing up for the Website Plan will automatically be assigned as the person signing off and is the only person authorized to request changes or terminate the Agreement. If the client wants to give this power to another person, the client should contact the company with their name and email address and the company will add them to the approved list.
If the client does not wish to have this authority over this additional person (s), it is the client’s responsibility to inform the Company.Payment
Pay monthly clients
Payment terms/schedule
- Upfront charges payable immediately by PayPal or Stripe.
- Monthly recurring charges payable by direct debit. The monthly payment is taken on the same date each month. If the payment date falls on a non-working day, the payment will be processed on the next available working day.
- First monthly payment to be made within 7 days after client sign-up (unless the company agrees in writing in advance).
Pay annually clients
Payment terms/schedule
- Upfront charges payable immediately by PayPal or Stripe.
- The annual (12 months) recurring charges should be paid immediately by direct debit. The annual payment is taken on the same date each year. If the payment date falls on a non-working day, the payment will be processed on the next available working day.
- First annual payment to be made 7 days after client sign-up (unless agreed in advance by the company).
Add-on services
Payment terms/schedule
- Payment for add-on services will be charged before activation using the direct debit details already provided by the client.
Suspension of service
- The Company reserves the right to provide or suspend services if payment is not received within 10 working days. If the missing payment is not received within 30 days, the Company reserves the right to remove the Website from their servers. Once the Website is removed, it cannot be restored.
- For any downtime caused by ‘Suspension of service’ or any lost profits and emails, we will not be held responsible for any liability in any way.
What is classified as a content update?
Copyright
Intellectual Property Rights
Websites
All website files hosted by the Company are the property of the Company. The client has no right to these files or to the migration of these files if the contract is terminated.
Any website design or template created by the Company is the property of the Company before, during and after the Agreement. As a result, the website will be leased to the client by the company.
If client wish to purchase the rights to the Website created by the Company, it is at the discretion of the Company.Custom web design add-on
If the client purchased the ‘Custom Web Design’ add-on at the time of the original purchase, the client will own the rights to the relevant website design and template.Add-on services
Any intellectual property rights for add-on service design work, such as logo creation or business card creation, will be transferred to the Client upon completion and payment.Domain names
Any domain names purchased by the Company for the Client are the property of the Client and will remain even after the termination of the contract.Emails
Any email service provided by the Company will be stopped if the contract is terminated. Access to any data related to email accounts, such as emails, contacts and appointments will be removed. The client is responsible for taking their own backups and archives of the email. The Company will not be responsible for data loss.Existing domain names & Email addresses
In the event that the client already has a domain name and/or email address setup transferred to the company to manage them, the Company will not be liable for any downtime or data loss in the process. This includes items such as existing emails and contacts, existing calendar appointments and existing 3rd party websites. Upon data transfer, there is no guarantee that any archive emails will be available. It is the responsibility of the client to make the necessary arrangements to make a backup or archive available to them after the transfer is completed.Domain name renewals
Domains registered by the Company or domains transferred to the Company Account are maintained by the Company. If the client registers their own domain (s) using their own account (Domain Control Panel), it is the clients’ responsibility to manage their domain (s), and not the company. This includes any payments and renewals made by the relevant domain registrar.Legal
Termination and notice
- Upfront cost is non-refundable.
- The Client may terminate this agreement up to 30 days prior to the last day of the minimum agreement term. The Client must give 30 days written notice to the Company.
- The Company may terminate this Agreement at any time and give the Client 30 days written notice.
Pay monthly clients
- You have 14 days of the cooling-off period after launching the website, for some reason if you are not happy with our product or services you can cancel at any time.
- If you cancel your website contract in the first 14 days, you will get your monthly premium charges fully refunded and we’ll shut-down the website with immediate effect.
- If you cancel after 14 days, we will not refund your money back and the website will be shut down at the end of the current month.
Pay annually clients
- You have 14 days of the cooling-off period after launching the website, for some reason if you are not happy with our product or services you can cancel at any time.
- If you cancel your website contract in the first 14 days, you will get your annual premium charges fully refunded and we’ll shut-down the website with immediate effect.
- If you cancel after 14 days of the cooling-off period, you will be charged for the first month as full premium rates and the rest of your money will be refunded, we’ll terminate our services at the end of the current month.
Limitation of liability
Data
- The company is data processor and client is data controller. The client has GDPR-related responsibilities and is responsible for placing processes where necessary. Read the ICO Guide to General Data Protection Regulation for more information
- The company – the data processors work only on the document instructions of the controller (the client).
- The company can build and host the client’s website on webflow. The client accepts how the webflow collects and uses data on the by using the service. See their Privacy Policy for more information.
- As a data controller the client should collect and use the data only as specified in the privacy policy page of the website.
- Privacy and cookie policy page will be added to client’s website. They must advise the company in writing if the client wants to change it.